
What to Look for When Hiring a Construction Company in Kenya
Whether you’re building a home, renovating an office, or constructing a commercial property, hiring the right construction company can make or break your project. Kenya's booming construction sector has a mix of seasoned professionals and unreliable contractors—so how do you make the right choice?
At Morgdan Construction and Interiors Ltd, we believe every client deserves transparency, reliability, and quality. Here’s a comprehensive guide on what to look for when hiring a construction company in Kenya.
1. Valid Registration and Licensing
Always confirm that the company is registered with relevant Kenyan authorities such as the National Construction Authority (NCA) and has the necessary licenses to operate. Ask for their NCA category and certificate. This ensures they meet legal and professional standards.
2. Proven Track Record and Portfolio
Review their completed projects—homes, office spaces, renovations, gypsum works, and more. A reliable construction firm will proudly show their portfolio with before-and-after photos, references, and locations. Check if their style and workmanship match your expectations.
3. Experienced Team and Subcontractors
A trustworthy company should have a team of qualified engineers, architects, site supervisors, and skilled workers. Ask about their project managers’ experience and how they handle subcontractors and specialists like electricians and plumbers.
4. Transparent Quotations and Pricing
Avoid companies that offer suspiciously low quotes—they may use substandard materials or delay work. Get a detailed quotation that includes materials, labor, timelines, and contingencies. Ensure everything is in writing before any down payment.
5. Clear Communication and Professionalism
From the initial consultation to project handover, communication is key. Does the contractor respond promptly? Do they answer your questions with clarity? Professionalism in paperwork, timelines, and meetings reflects how they will handle your project.
6. Insurance and Safety Compliance
Ask about their insurance coverage for workers and liability. A professional firm prioritizes safety by adhering to Kenya’s Occupational Health and Safety (OSHA) regulations. This protects you from legal risks and site accidents.
7. Ability to Work Within Budget and Timelines
Time and cost overruns are common complaints in Kenya’s construction scene. Ask for past client reviews—did the company deliver as promised? Look for a team that values project management, deadline tracking, and milestone reporting.
8. Material Sourcing and Quality Control
Ask about their material suppliers. Do they use quality cement, steel, gypsum, or tiles from reputable brands? Morgdan, for example, sources all building materials from trusted suppliers to ensure structural durability and finish.
9. Customization and Design Capabilities
A good contractor will understand your vision and offer tailored solutions, whether it’s a custom kitchen layout, energy-efficient design, or smart home features. Avoid firms that use cookie-cutter designs without client input.
10. Reviews, Referrals, and Reputation
Check their Google reviews, social media, or ask around in your estate. Word of mouth is powerful. A company with a solid reputation is more likely to maintain high standards to protect its brand.
Pro Tip: Always sign a written contract detailing the scope of work, payment terms, timelines, warranties, and conflict resolution procedures.
Choosing the right construction company in Kenya takes more than just comparing prices. Look for a partner you can trust with your investment, vision, and peace of mind.
Need a trusted and professional construction partner? Morgdan Construction & Interiors Ltd is NCA-registered, fully insured, and committed to quality workmanship. Get in touch with us today for a free site visit and customized quotation.